Integrity and Excellence
Our Values
Client Focus
At PolinDigital, every one of us knows that our success goes hand-in-hand with the success of our customers; this keeps a spirit of partnership alight and drives us to act with integrity and achieve the highest professional standards.
Integrity
At PolinDigital, we strive to demonstrate sound moral and ethical principles and do the right thing, no matter who's watching. Integrity is the foundation on which we build relationships and trust with our customers.
Excellence
We persistently create better ways of doing the things we do. We will not rest on our accomplishments, but will rather build on them in our personal and professional journey to be the best we can be and set new standards in our industry. We will expect more of ourselves than our clients do. We will endeavor to exceed expectations in every project.
Our Approach
We’re not like most custom software shops. Each year, we select a few new clients where we see clear opportunities for real growth. We approach every new client challenge with an open mind and a long-term vision.
First, we listen. Whether it’s over coffee, a conference table, or a call, it all starts with a conversation: what challenges are you facing? What would it mean to overcome them? How have you approached them? We want a deep understanding of your goals and challenges before we make any recommendations. That’s why many of our client engagements start with a formal business requirements analysis process in which we identify your core brand qualities, explore the competitive landscape, and research current conditions.
Next, we advise. Like a trusted fiduciary, we recommend the best solutions to reach your goals, based on your priorities, timeline, and budget—even if it means recommending services we don’t provide.
Then, we execute. After defining specific, measurable goals, we develop and implement the strategy, working closely with you to develop the solution we’ve recommended. Our professional team of developers, and analysts, led by veteran project managers, dedicate themselves to your program’s success like their job depended on it—because it does. We’re in it for the long haul, so our success is dependent on yours. Our projects are run to the highest possible standards.
Last, we measure. Did your new website increase sales conversions by 20% as planned? Did your new software decrease data entry person-hours? Is customer feedback affirming the strategic success of your new system? Everything we do is measured and shared with you. We use this data to improve programs, test hypotheses, and drive results.
